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FAQ

 


FAQ

Q: How do I place an order?
A: Contact us at sales@dot-gas.com with your detailed request. e.g. style code, size, color, qty etc. Then we will provide you with a formal PO that has all details you need, freight and payment method are also included.

Q: How do I know if the items are available?
A: Items marked 'in stock' on our site means we currently have stock and they are ready to sell; Items marked 'ready-to-manufacture' means currently out of stock, we can produce anytime but MOQ might be required.

Q: How do I know the lead-times for different types of orders?
A: Normally in-stock order takes 2-7 working days; Ready-to-manufacture takes 10-15 working days.

Q: Where do you ship? From where? How long is the delivery time?
A: We ship all over the world, from Guangdong, China. Delivery time depends on different express carriers. Normally 3-5 business days to most of the countries outside China shipping by DHL.
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Q: How do I pay?

A: We accept PayPal, Bank Wire Transfer, and the Western Union.
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For further info, please don't hesitate to contact us at sales@dot-gas.com

 

 

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[ E: sales@dot-gas.com | ADD: Building No.6, Fulong Industrial dist., Huangjiabo Ave., Shipai Town, Dongguan, China dot-gas.com ]